(Error while processing Rock-on profile at (http://rockstor.com/rockons/owncloud.json).). Lower level exception: (('_ssl.c:602: The handshake operation timed out',))

@nsridhar56 wrote:

Brief description of the problem

Pretty new to Rockstor. Was looking for a simple NAS Server to install Plex and use to stream movies.
Have been using TrueNAS and OpenmediaVault (no issue with either of them and both are free).
Not very impressed so far with Rockstor. Was unable to run the installer on a Ryzen PC so had to create the boot image on an Intel PC. But now have installed Rockstor on an AMD Ryzen PC and it is working fine except:
Unable to update Rock-on window in GUI

Detailed step by step instructions to reproduce the problem

Just trying to update Rock-on from the GUI page by clicking “Update”.

Web-UI screenshot

Error Traceback provided on the Web-UI

        Traceback (most recent call last):

File “/opt/rockstor/src/rockstor/rest_framework_custom/generic_view.py”, line 41, in _handle_exception
yield
File “/opt/rockstor/src/rockstor/storageadmin/views/rockon.py”, line 440, in _get_available
cur_res = requests.get(cur_meta_url, timeout=10)
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/api.py”, line 55, in get
return request(‘get’, url, **kwargs)
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/api.py”, line 44, in request
return session.request(method=method, url=url, **kwargs)
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/sessions.py”, line 289, in request
history = [r for r in gen] if allow_redirects else []
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/sessions.py”, line 133, in resolve_redirects
proxies=proxies
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/sessions.py”, line 279, in request
resp = self.send(prep, stream=stream, timeout=timeout, verify=verify, cert=cert, proxies=proxies)
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/sessions.py”, line 374, in send
r = adapter.send(request, **kwargs)
File “/opt/rockstor/eggs/requests-1.1.0-py2.7.egg/requests/adapters.py”, line 213, in send
raise SSLError(e)
SSLError: (’_ssl.c:602: The handshake operation timed out’,)

[paste here]
Originally 3.9.1 but updated to Rockstor 3.9.2.57
Kernel 4.12.4-1.el7.elrepo.x86_64

Posts: 3

Participants: 2

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